You are responsible for the cost of returning the item(s) unless the goods you have received are faulty or damaged. Please ensure that you use a trusted shipping service and keep a receipt & proof of postage of your returned item(s) as we will not be able to issue a refund if your return is lost in transit, however by keeping the receipt you may be eligible to claim compensation with your chosen shipping service.
Once we have received your returned item(s), we will notify you and process your refund for the returned goods. Please allow up to 14 days for the refund to show in your account.
We take the upmost care in packaging your orders to ensure that they are not damaged in transit, however if you do receive a damaged item, we politely ask that you take a photo and send it to us via email firstname.lastname@example.org
Returns / Mailing Address
If you have any questions, please get in touch with us by emailing email@example.com
Terms and conditions
If you are unhappy with your purchase, please let us know. Unless faulty, we would like this to be within 14 days of purchase
Ordinarily if you have your receipt or delivery note we will refund the original debit, credit or charge card used to purchase
This does not affect your statutory rights.